Schedule a service call.

If you need an AC repair, the fastest way to get help is to call us at 512-501-2275. Our phones are manned 24/7. To schedule service during regular business hours, you may also send an online request for a callback from our dispatch team.

We strive to live up to our brand name, so in the interest of being efficient and saving you a phone call or email, here are answers to some frequently asked questions:

• How much does a service call cost? No matter what time of day (or night) it is or where you are within our Austin metro service area, it’s $119 flat for an HVAC repair technician to come to your home and check your AC system. During regular business hours, we’ll credit this $119 toward same-day repairs.

• Are you available for emergency AC repair? Absolutely! We have technicians standing by 24/7 to handle your HVAC service needs.
• Can you quote my AC repair without coming out? We apologize for the inconvenience, but we don’t provide sight-unseen air conditioning repair estimates. Without diagnosing the issue ourselves, we can’t be sure we’re quoting the right repair.

We’ll send an AC technician to your home to help.

Effective repairs start with correct diagnosis, and to get a correct diagnosis, you need an honest AC technician who knows their stuff.

We are proud to employ courteous, experienced HVAC technicians who have earned certification from North American Trade Excellence (NATE), an organization that promotes high industry standards through voluntary certification exams. Who takes (and passes) voluntary exams? People who like – and are good – at what they do.

We’ll identify the problem.

After thoroughly inspecting your air conditioning system, we’ll explain our findings and provide a written estimate for any necessary repairs. Not unnecessary ones. We use flat-rate pricing, so where you live in Austin won’t have any impact how much you pay for your air conditioner repair.

We’ll fix the problem.

If you approve your technician’s proposed repairs, we’ll most likely be able to perform them right away. We keep our service fleet fully stocked with common parts so we can get cool air flowing or your home heating as quickly as possible.

We’ll stand behind your air conditioner repair with a one-year warranty on parts and labor.

In the unlikely event there is an issue with the workmanship or parts we provided for your AC or heating repair, it’s on us. We’ve been in Austin since 1976, so you can count on us to be here and make it right if something doesn’t go as expected.